Frequently Asked Questions
Everything you need to know about your beauty journey with Sorce.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy for beauty products?
We offer a 30-day return policy for unopened and unused products. For hygiene reasons, we cannot accept returns on items that have been opened or tested.
Are Sorce products cruelty-free?
Yes, we are committed to ethical beauty. All products sold at Sorce are 100% cruelty-free and never tested on animals.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select European countries. Shipping costs and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How do I know if a product is right for my skin type?
Each product page includes a detailed 'Skin Type' guide. If you need personalized advice, our beauty experts are available via live chat to help you build your perfect routine.